Privacy Policy

This Privacy Policy outlines the data collection, usage, and protection practices of Ozpokie, an online casino operating under the Curacao eGaming license in Australia. The policy ensures compliance with applicable data protection regulations and gambling standards relevant to the Australian market.

Data Collection

Ozpokie collects various types of personal data from users to provide a secure and efficient online gaming experience. The categories of data collected include:

• Registration data such as name, address, date of birth, and contact information.
• Payment details including credit card numbers, bank account information, and transaction history.
• Technical logs that can include IP addresses, browser types, and access times.
• Cookies and similar tracking technologies that help enhance platform functionality and user experience.

Purpose of Data Usage

The personal data collected by Ozpokie is used for several key purposes, including:

• Account management to facilitate user registration, account verification, and ongoing account maintenance.
• Marketing communication to provide users with information about promotions, new games, and other relevant updates, subject to user consent.
• Anti-fraud checks to ensure the integrity of the gaming environment and to protect against fraudulent activities.
• Compliance with Anti-Money Laundering (AML) regulations to prevent illegal activities and ensure the security of financial transactions.
• Know Your Customer (KYC) procedures to verify the identity of users and ensure responsible gambling practices.

Data Sharing

Ozpokie may share personal data with third parties under specific circumstances, including:

• Disclosure to payment providers for processing deposits and withdrawals securely.
• Sharing with verification partners to assist in identity verification and compliance with KYC regulations.
• Communication with regulatory authorities when required by law to ensure compliance with gambling regulations.

User Rights

Users have certain rights regarding their personal data, including:

• The right to access personal data held by Ozpokie, enabling users to confirm what information is stored.
• The right to request deletion of personal data, subject to legal obligations and legitimate business interests.
• The right to restrict the processing of personal data, allowing users to limit how their information is used under certain conditions.

Cookie Policy

Ozpokie employs cookies to enhance user experience and improve platform performance. The types of cookies used include:

• Essential cookies, which are necessary for the basic functionality of the platform, enabling users to navigate and use key features.
• Analytical cookies, which help track user interactions and gather data on website performance, allowing for improvements to be made.

Users can manage their cookie preferences through their browser settings. However, disabling cookies may affect the overall functionality of the platform.

Data Security

Ozpokie takes data security seriously and implements a variety of measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission to ensure information is secure.
• Regular security audits and assessments to identify vulnerabilities and enhance protective measures.
• Staff training on data protection protocols and responsible gaming practices.

Data Retention

Ozpokie retains personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

Changes to the Privacy Policy

Ozpokie reserves the right to modify this Privacy Policy at any time to reflect changes in business practices or legal requirements. Users will be notified of significant changes via email or through announcements on the platform.

Contact Information

For inquiries regarding this Privacy Policy or to exercise user rights, users may contact the support team through the designated channels provided on the platform.